Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSRTS401 Mapping and Delivery Guide
Manage credit card services
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSRTS401 - Manage credit card services |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to maintain and provide credit card services.It applies to individuals who use organisational skills and specialised knowledge to perform clerical services, maintain financial records and respond to a range of clients.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the financial retail services field of work and include access to: common office equipment, technology, software and consumables credit card database, system, equipment and data. Assessors must satisfy NVR/AQTF assessor requirements. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Commence credit card application process |
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Element: Check and process credit card applications |
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Element: Process card transaction |
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Element: Administer card database |
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